Privacy Policy
At Emperor Elite Limousine Service, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us.
WHAT WE COLLECT
We may collect:
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Your name, phone number, and email
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Booking and event details
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Pickup/drop-off locations
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Any additional information you provide via forms or messages
WHY WE COLLECT IT
We use this information to:
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Confirm and manage bookings
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Provide chauffeur services
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Respond to your enquiries
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Improve our service and customer experience
HOW WE STORE AND COLLECT YOUR INFORMATION
We take your privacy seriously. All personal data is securely stored and only accessed by authorized staff for service purposes. We implement standard security measures to protect your information from unauthorized access, loss, or misuse.
We do not sell, rent, or share your personal data with third parties unless:
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It’s required to complete your booking (e.g., payment processors)
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We're legally obligated to share it (e.g., with law enforcement)
COOKIES & WEBSITE ANALYTICS
Our website may use cookies and third-party analytics tools (like Google Analytics) to enhance user experience and collect anonymous visitor data. This helps us understand how people interact with our site so we can improve it.
You can disable cookies through your browser settings at any time.
THIRD PARTY SERVICES
We may use trusted third-party platforms for:
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Payment processing
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Online booking
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Email communications
These services follow their own privacy practices. We only work with providers that comply with privacy standards.
YOUR RIGHTS
You can:
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Request access to your personal information
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Ask us to correct or delete it
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Withdraw consent for future communications
To make a request, please email us at: info@emperorlimo.com.au